Cubbit Vulnerability Disclosure Program

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Introduction

The security of our software is a top priority. Cubbit welcomes feedback from security researchers, ethical hackers, users, and the general public to help make our systems more secure. If you believe you have discovered a vulnerability that could compromise the security of Cubbit DS3, please contact us. This Cubbit Vulnerability Disclosure Program (the ‘C-VDP’) explains the steps for reporting vulnerabilities, what we expect from you, and what you can expect from us.

Our Commitments

When working with us, according to this C-VDP, you can expect us to:

  • Respond to your report promptly and work with you to understand and validate your report;
  • Strive to keep you informed about the progress of a vulnerability as it is processed;
  • Work to remediate discovered vulnerabilities on time, within our operational constraints;
  • Extend Safe Harbor for your vulnerability research related to this policy.

Our Expectations

  • Play by the rules, including following this policy and other relevant agreements. If there is any inconsistency between this policy and any other applicable terms, the terms of this policy will prevail;
  • Report any vulnerability you’ve discovered promptly;
  • Avoid violating the privacy of others, disrupting our systems, destroying data, and/or harming user experience;
  • Use only the Official Channels to discuss vulnerability information with us;
  • Provide us a reasonable amount of time (at least 90 days from the initial report) to resolve the issue before you disclose it publicly;
  • Perform testing only on in-scope systems and respect systems and activities that are out-of-scope;
  • If a vulnerability provides unintended access to data: Limit the amount of data you access to the minimum required for effectively demonstrating a Proof of Concept, and cease testing and submit a report immediately if you encounter any user data during testing, such as Personally Identifiable Information (PII), Personal Healthcare Information (PHI), credit card data, or proprietary information;
  • You should only interact with test accounts you own or with explicit permission from the account holder and
  • Do not engage in extortion.

Scope

Vulnerability reports must be related to the following:

  • Cubbit DS3 and associated web services.
  • Publicly available APIs.
  • Any software components that could compromise user or data security.

Endpoints list:

We reserve the right to update this list from time to time without notice.

Accepted Vulnerabilities

We encourage the reporting of vulnerabilities that include, but are not limited to:

  • Insecure API design.
  • Injection vulnerabilities (e.g., SQL injection, command injection).
  • Cross-Site Scripting (XSS).
  • Weak authentication and authorization.
  • Sensitive data exposure.
  • Security misconfigurations.
  • Insufficient access control.

What is out-of-scope

Some types of reports are not covered by this C-VDP. Vulnerabilities not accepted include:

  • Vulnerabilities related to our website, www.cubbit.io, and landing pages. 
  • Social engineering/phishing/tab nabbing, employees and other users or testers.
  • Load testing, DoS, DDoS, or vulnerabilities with heavy automated tools that can slow down the site.
  • Excessive user creation on the network.
  • Content security policies (CSPs) on the S3 web client.

Reporting Process

  • Identify the vulnerability: Document the vulnerability and provide detailed information on how to reproduce it.
  • Submit the report: Reports should be sent to security@cubbit.io with the following details:some text
    • Clear description of the vulnerability.
    • Steps to reproduce the issue.
    • Proof of concept (if available).
    • Potential impact on the system or data.
    • Possible remediations (if available)
  • Confidentiality: We request the vulnerability not be publicly disclosed until it has been resolved and we have confirmed that the system is secure.

Reward

As a token of appreciation for those reporting security vulnerabilities that comply with the C-VDP, we offer a reward based on the severity and impact of the reported vulnerability. The evaluation will be at our discretion and in line with security best practices.

We offer up to 2.000,00€ per vulnerability depending on category and severity.

Out-of-scope vulnerability reports will not be eligible for recognition.

Safe Harbor

When conducting vulnerability research, according to this C-VDP, we consider this research conducted under this policy to be:

  • Authorised concerning any applicable anti-hacking laws, and we will not initiate or support legal action against you for accidental, good-faith violations of this policy;
  • Authorised concerning any relevant anti-circumvention laws, and we will not bring a claim against you for circumvention of technology controls;
  • Exempt from restrictions in our Terms of Service (TOS) and/or Acceptable Usage Policy (AUP) that would interfere with conducting security research, and we waive those restrictions on a limited basis; and
  • Lawful, helpful to the overall security of the Internet, and conducted in good faith.

As always, you are expected to comply with all applicable laws. If a third party initiates legal action against you and you have complied with this policy, we will take steps to make it known that your actions were conducted in compliance with this policy.

If at any time you have concerns or are still determining whether your security research is consistent with this policy, please submit a report through one of our Official Channels before going any further.

Note that the Safe Harbor applies only to legal claims under the control of the organisation participating in this policy and that the policy does not bind independent third parties.

Disclaimer

We reserve the right to modify or terminate this C-VDP at any time. Participation in this C-VDP does not create any contractual relationship with us. While we strive to evaluate each vulnerability in good faith, we are not obligated to provide rewards for reported vulnerabilities.

Contact Information

If you have any questions regarding this policy or want to report a vulnerability, you can contact us at security@cubbit.io.